Shipping policy

Processing Time: 1-3 business days

Shipping Time：European Union, 
                           Standard International (2 to 11 business days)

                           United States, Australia, United Arab Emirates, Switzerland, Canada, Norway, New                                 Zealand
                           Standard International (3 to 17 business days)

A. How long does it take for me to receive the package?

Orders has to be processed before it is shipped. The time you wait before receiving the package is made up of Processing Time and Shipping Time.

An order status of "Processing" means your order has been verified and put into processing procedure. Processing time is required because we need to confirm your contact information and delivery address, sort item(s), conduct strict quality checking and pack the item(s). When your order is packed properly, it will be handed in to the shipping company.

An order status of "Shipping" means your item(s) has started to ship, and you can track your order once the tracking number is updated by the courier. Since the whole shipping process involves international shipping, the package might be in transit or going through custom clearance.

B. How do I estimate the Delivery Time？

Estimated Delivery Time = Processing Time + Shipping Time (depending on your location)

The Estimated Delivery Date is when we expect to fulfill your order based on your country/region and the shipping method you specified. Processing Time along with Shipping Time is counted.

The Estimated Delivery Date could be affected by our inventory availability, processing capacity, and unforeseen factors such as strikes or natural disaster. We will notice you in advance if there are factors that might cause delay in delivering your order.

Please Note: Within 1-3 business days, after the order is successfully dispatched, we will provide the tracking number of your order by sending an email to the registered email address.

We apologize that  P.O.Boxes and military addresses(APO,FPO)can not be delivered.

C. How much does the shipping cost?
The price of shipping varies depending on your selected items, your address and the shipping method you choose. Specified shipping fee could be seen at checkout.

Please Note: We are not liable for delay caused by the following situations

a. Contact information or delivery address is changed/corrected after placing the order;
b. The product(s) in your order is re-specified, such as changing to a different color, different size, etc, after placing the order;
c. The first delivery attempt is within the Estimated Delivery Date. If the courier has made a first-time delivery attempt within the Estimated Delivery Date, but you missed it/ arranged a pick-up/ the address was invalid, we are not liable for the time when you could actually get the package;

d. Your delivery address is in remote area.

You can contact us for more shipping details.